jay99 App Privacy Policy: Data protection and cookie controls
This page explains what information is collected when using the jay99 App, and users in Bangladesh, Dhaka, bKash, Nagad and Rocket can easily understand the settings
Brief info at a glance
4 topics here are the most important
99.7% uptime
Regular notices and updates are shown on the settings page
295,629 active users
Account, device and session data are stored separately
70,369 reviews
Many users prefer the support team's language and notification clarity
437+ games
Even when viewing the game list, personal preferences are not tracked separately
Disable email notifications
This setting can be changed in 2 minutes
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Step 1: Open profile
Log in and go to the profile's notification section where promotional emails are shown separately
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Step 2: Turn off the toggle
Disable promotional emails, tips and new game updates; the change takes effect immediately
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Step 3: Confirm
After pressing Save, confirmation arrives within 1 minute; you can re-enable later if desired
Many users in Dhaka want fewer emails at night; this can be done here
Cookies and tracking control
There are 3 types of cookies separated here
Essential cookies
These are needed for login, session and security; turning them off may cause some pages not to load properly
Analytics cookies
These show how long a page is open; they do not display names, phone numbers or balances separately
Preference settings
Bangla language, theme and notification preferences; you can clear them with one click
Analytics and partner sharing
Changing this setting takes 3 steps
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Step 1: View data types
Device model, browser type and approximate location may be used; personal messages or passwords are not shared
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Step 2: Check partners
Some analytics services help measure performance; users from Dhaka and Chattogram generally see faster loads
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Step 3: Change consent
If you don't want it, you can disable analytics; the change takes effect within 5 minutes
Previous privacy policy page You'll get a clearer idea
Account deletion process
4-step process
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Step 1: Contact support
Send account deletion request; including name, registered number and reason speeds up the process
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Step 2: Verify
A quick verification arrives for security; it usually finishes within 10 minutes
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Step 3: Data removal
Active sessions, saved devices and preferred settings are removed; legal records may be kept under separate policies
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Step 4: Confirmation received
Finally, an email or in-app message arrives indicating which data has been kept and which has been deleted
Users who no longer use jay99 after registering can follow this path
Your rights, in 5 points
Each request is reviewed within 48 hours
Right of access
You can see what information is stored
Right to correction
You can set name, number and language preferences
Right to data copy
You can request a summary of your data
Right to object
You can object to promotions and analytics
Right to assistance
Questions from bKash, Nagad or Rocket users appear on the same line
Contact and final note
If there is a problem, write to
Bangladeshi users get quick responses during Dhaka office hours; questions about bKash, Nagad and Rocket are handled on the same channel
If you want to stop using the jay99 App, first change cookies and notifications, then request account deletion if needed
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